Volcanic Dust Cloud from Iceland Insurance Info

The ABI - Association of British Insurers has issued the following Press Release on the Thursday 15th April 2010

"Travel Disruption due to Volcanic dust cloud - advice from the ABI"

People travelling to or from a UK airport are having their travel plans disrupted due
to an ash cloud from a volcanic eruption in Iceland. The ABI advises customers
who may be affected that:
• Volcanic eruptions are not always covered by travel insurance for cancellation and
delay. However, some policies will cover this, so you should contact your travel
insurance company to check what your policy covers.
• If your flight is cancelled, most airlines will offer you either a full refund or an
alternative flight.
• If your flight is cancelled and you do not travel, most travel insurers will refund
your premium if you took out a single trip policy.
• If you accept an alternative flight at a later date, most travel insurers will amend
your policy to cover your new travel arrangements and dates.
• Insurance only covers events that happen after the policy is taken out so
customers taking out travel insurance from today onwards will not be covered for
this event.
• Deciding that you no longer wish to travel will not be covered by your travel
insurance policy.
Nick Starling, the ABI’s Director of General Insurance and Health, said:
“Travel insurance policies will differ in this situation; there is no standard set of
conditions which applies to a situation of this kind. Therefore customers should
check their travel insurance policy, and speak to their travel insurer to understand
what their individual policy covers them for in this situation.”

The ABI is the voice of the insurance and investment industry. Its members
constitute over 90 per cent of the insurance market in the UK and 20 per cent across the EU. They control assets equivalent to a quarter of the UK’s capital. They are the risk managers of the UK’s economy and society. Through the ABI their voice is heard in Government and in public debate on insurance, savings and investment matters.

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