Friday, 23 April 2010

Staysure: Volcanic ash update

23rd April 2010. The following message came in from Staysure insurance earlier in the week regarding the Volcanic problem from Iceland

Important information from Staysure: Volcanic ash update

As you will be aware due to the eruption of the Eyjafjallajokull volcano in Iceland all flights in and out of British airspace and northern Europe are grounded or severely restricted until further notice.

There is only one thing worse than a crisis and that is lack of information and if you’re one of the many clients affected by cancellation or delayed flights, you will want to know how your Staysure policy is affected;

1. Let us know if you have bought a single trip policy but haven’t yet travelled and your trip has been interrupted by volcanic ash, as we can change the travel dates on your policy.

2. If you have bought a single trip policy and are already in resort or your return travel is delayed, let us know and we will extend the travel dates on your policy.

To make these amendments call Customer Services on 0845 508 1318.

Due to the enormous amount of calls our telephone lines are extremely busy, so if you would like further information we request that you visit to get the latest update on the situation and how it affects your cover.

For more information on Staysure Travel insurance visit

No comments: